Updated Articles

  1. How do I get a new activation code for MyChart?

    To register for your Hally account without an activation code or if your code has expired, visit Hally.com and select "LOGIN" Then choose "Sign Up Now" and follow the prompts to sign up online. If you need  further  assistance  visit  ...
  2. How do I get a new activation code for MyChart?

    To register for your Hally account without an activation code or if your code has expired, visit Hally.com and select "LOGIN" Then choose "Sign Up Now" and follow the prompts to sign up online. If you need  further  assistance  visit  ...
  3. How can I review my plan details for my current plan and any new plans?

    To review your plan details including your plan benefits,  perks ,  services,  and other plan information, please login to Hally.com to access your plan details.  Also, you can review the member materials delivered to you via mail or email...
  4. Where can I find my member ID?

    To find your member ID, you can refer to your Health Alliance ID card.  The member ID is printed on the card with other important information like copayment/coinsurance details.  You can also get secure, instant access to your member ID by...
  5. When will I receive my member ID card?

    For new Health Alliance members,  printed m ember ID cards are mailed within 10 business days of enrollment verification . Digital ID cards are made available through the Hally member portal at  www.Hally.com   and  on the MyChart mob...
  6. When will I receive my member ID card?

    For new Health Alliance members,  printed m ember ID cards are mailed within 10 business days of enrollment verification . Digital ID cards are made available through the Hally member portal at  www.Hally.com   and  on the MyChart mob...
  7. How do I find a doctor or provider?

    To determine if a doctor or specialist is in-network, click here and select “By Provider Type or Name”. Enter the name of the physician or specialist to see if the doctor is covered in one of our networks. ...
  8. What is a High Deductible Health Plan (HDHP)?

    View the High Deductible Health Plan
  9. What is an HMO?

    A HMO (Health Maintenance Organization) plan gives you personal care from a set network of doctors and hospitals. You'll get peace of mind with: The comfort of having an in-network primary care provider (PCP) to oversee all your care and refer you...
  10. Do I need prior authorization?