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Last Updated: 09/18/2024
in Medicare Your Account If you wish to terminate your plan, please contact customer service using the phone number on your ID card. Different plan types have different termination procedures, and our customer service team can assist you with terminati...
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To review your plan details including your plan benefits, perks , services, and other plan information, please login to Hally.com to access your plan details. Also, you can review the member materials delivered to you via mail or email...
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Fill out the Pharmacy Prior Authorization Request Form .
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Where Do I Get Care? Your 2-year-old has an earache. You slip and sprain your ankle. You’re feeling chest pain. Do you know where you should be getting care in each of these cases? It’s important to know because if you go to the emergency room (E...
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How Do I Plan for the Future? Getting Compassionate Care Every Step of the Way Whether you or a family member are facing difficult decisions because of a serious illness, or you're just planning for the future, we have the resources to help yo...
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What Happens After I Get Care? After you go to the doctor, how does the doctor get paid? How do you know if your visit was covered? What if you owe more for the service? We can help make sense of what happens next. After You Go to the Doctor ...
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High Cost Medical Drugs administered by Health Alliance™ providers within physician offices, infusion centers or hospital outpatient settings must be acquired from preferred specialty vendors. Health Alliance will not reimburse any drug listed as a...
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What Is a Monthly Premium? Your monthly premium is the set amount you pay each month to have your plan. You pay it even if you don’t receive any medical care that month. Like other bills, this premium can rise when it’s time to renew your plan fo...
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While your coverage depends on the plan you choose, certain things are always covered on plans sold on the Marketplace: Doctors visits, including well woman visits, care when you’re sick, and checkups to stay healthy. Emergency room trips. Hos...
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Plan Types What is an HMO? An HMO (Health Maintenance Organization) plan gives you personal care from a set network of doctors and hospitals. Out-of-Network care is still covered in urgent or emergency situations or with an approved prior author...