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Last Updated: 04/05/2024
in Medicare Your Account If you would like to appeal the decision related to a denied claim or coverage determination, you can find details on the appeals process for your specific plan in your policy materials. Your policy materials can be found by logging in to your memb...
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Last Updated: 01/10/2024
in Medicare Your Plan Coverage To determine if a doctor or specialist is in-network, click here and select “By Provider Type or Name”. Enter the name of the physician or specialist to see if the doctor is covered in one of our networks.
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If you're having trouble affording your medicine, contact your doctor, your case manager, or our pharmacy department at (800) 851-3379, option 4 to discuss your options and support. For Group Medicare Members: If you experience hardship from hig...
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Last Updated: 10/02/2025
in Newsroom
Health Alliance is the largest health plan in downstate Illinois, serving more than 240,000 members in Illinois, Iowa, Nebraska, and Washington. With a focus on quality, local customer service, and wellness, plus tens of thousands of doctors in ...
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For new Health Alliance members, member materials containing information regarding your health plan benefits, perks and services are typically mailed to beneficiaries within 30 days of confirmation of enrollment. Please note that your I...
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Last Updated: 09/26/2025
in Newsroom Health Alliance and FirstCarolinaCare to exit Medicare Advantage market after 2025 May 30, 2025 Urbana, Ill. – Following prior announcements, Carle Health shared today they have concluded their comprehensive strategic and financial analysis and ...
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To review your plan details including your plan benefits, perks , services, and other plan information, please login to Hally.com to access your plan details. Also, you can review the member materials delivered to you via mail or email...
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Last Updated: 09/26/2025
in Group Resources
Find resources to help you make informed decisions about your company’s health insurance. Forms and Resources Benefit Administrator’s Guide( IL) Student Extended Network Program Flier HIPAA Authorization Form HIPAA Authorizatio...
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Last Updated: 10/21/2025
in Broker Resources
Sign In Find forms and resources you’ll need to support your clients. Broker Materials
Frequently Used Forms
Hally Virtual Visit Member Flier
Get Well, Stay Well Flier
I...
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Last Updated: 10/01/2024
in Medicare Your Pharmacy Info
Within your first 108 days as a new member, you might be taking drugs that are not on our formulary, or list of covered drugs, that require you to meet certain requirements, like prior authorization, step therapy or quantity limits. If you're in ...