Popular Articles

  1. When will I receive my new member materials?

    For new Health Alliance members, member materials containing information regarding your  health plan benefits,  perks  and services are typically mailed to beneficiaries within  30 days  of confirmation of enrollment. Please note that your I...
  2. Am I eligible for Part C (Medicare Advantage)?

    To be eligible for a Medicare Advantage plan, you: Must have Medicare Parts A and B. Must continue to pay your Medicare Part B premium, if not otherwise paid for under Medicare or by another third party. Must live in the plan's service area. ...
  3. Medicare Advantage Open Enrollment Period

    On January 1–March 31 each year, you can make the following changes during the Medicare Advantage Open Enrollment Period. If you're on a Medicare Advantage plan (with or without drug coverage) you can switch to another Medicare Advantage plan (wit...
  4. If my claim or pre-coverage determination was denied, what can I do?

    If you would like to appeal the decision related to a denied claim or coverage determination, you can find details on the appeals process for your specific plan in your policy materials. Your policy materials can be found by logging in to your memb...
  5. Medicare Part D Transition Process

    Within your first 108 days as a new member, you might be taking drugs that are not on our formulary, or list of covered drugs, that require you to meet certain requirements, like prior authorization, step therapy or quantity limits. If you're in ...
  6. How can I review my plan details for my current plan and any new plans?

    To review your plan details including your plan benefits,  perks ,  services,  and other plan information, please login to Hally.com to access your plan details.  Also, you can review the member materials delivered to you via mail or email...
  7. Need to add a dependent to an existing plan?

    Click here to download the form to add dependents to your small group plan.
  8. High Risk Medication Chart

    View the High Risk Medication Chart
  9. How do I find a pharmacy?

  10. How do I enroll in a non-Medicare plan?

    Click here to find out more about how and when to enroll in Individual and Family plans.