New Articles

  1. I'm having trouble affording my medicine.

    If you're having trouble affording your medicine, contact your doctor, your case manager, or our pharmacy department at (800) 851-3379, option 4 to discuss your options and support. For Group Medicare Members: If you experience hardship from hig...
  2. How to I request a pharmacy prior authorization?

    Fill out the  Pharmacy Prior Authorization Request Form .
  3. How do I choose a plan type?

    Plan Types What is an HMO? An HMO (Health Maintenance Organization) plan gives you personal care from a set network of doctors and hospitals. Out-of-Network care is still covered in urgent or emergency situations or with an approved prior author...
  4. What is an Employer Group Waiver Plan (EGWP)?

    EGWP’s or Employer Group Waiver Plans are Medicare Advantage plans offered by employers or unions to their retirees. The plans are provided and managed by private insurance companies. These plans are exempt from certain rules that apply to individ...
  5. What is a Balance Plan?

    Balance plans are level-funded plans, which means your costs will never exceed a predetermined amount. This allows you to budget effectively. Balance plans also combine our experienced staff and administration for traditional Self-Funded plans wit...
  6. What is a Self-Funded Plan?

    With a S elf-Funded plan , you keep the risks and rewards of paying for your employees' healthcare. In comparison, F ully-Insured plans pass the risk and rewards on to the insurance company in exchange for a fixed premium. Save Money Companie...
  7. Understanding Our Plans

    We know employees get sick or hurt, and when they do, they need health care. They can’t always avoid the bad stuff life throws at them, but it’s nice to help them through it. That’s why we’re here–to give them insurance for real life.  We explain ...
  8. Medicare Part D Transition Process

    Within your first 108 days as a new member, you might be taking drugs that are not on our formulary, or list of covered drugs, that require you to meet certain requirements, like prior authorization, step therapy or quantity limits. If you're in ...
  9. Medication Therapy Management Program

    Better therapeutic outcomes for members with multiple conditions Our Medication Therapy Management Program (MTMP) is focused on improving therapeutic outcomes for Medicare Part D members. To qualify for MTMP, a member must meet all of the following...
  10. How do I find a doctor or provider?

    To determine if a doctor or specialist is in-network, click here and select “By Provider Type or Name”. Enter the name of the physician or specialist to see if the doctor is covered in one of our networks. ...