New Articles

  1. How can I review my plan details for my current plan and any new plans?

    To review your plan details including your plan benefits,  perks ,  services,  and other plan information, please login to Hally.com to access your plan details.  Also, you can review the member materials delivered to you via mail or email...
  2. How do I change or terminate my plan?

    If you wish to  terminate  your plan,  please contact customer service using the phone number  on your ID card.  Different plan types have different termination  procedures,  and our customer service team can  assist  you with  terminati...
  3. When will I receive my new member materials?

    For new Health Alliance members, member materials containing information regarding your  health plan benefits,  perks  and services are typically mailed to beneficiaries within  30 days  of confirmation of enrollment. Please note that your I...
  4. Premium Payments

    Paying your premium bill is easy with these options.    Pay Online at Hally.com - Register or log in to Hally.com to pay online. Click  here  for instructions on how to pay your premium online.   Call us -   Call...
  5. Premium Payments

    Paying your premium bill is easy with these options.    Pay Online at Hally.com - Register or log in to Hally.com to pay online. Click  here  for instructions on how to pay your premium online.   Call us -   Call...
  6. When will I receive my member ID card?

    For new Health Alliance members,  printed m ember ID cards are mailed within 10 business days of enrollment verification . Digital ID cards are made available through the Hally member portal at  www.Hally.com   and  on the MyChart mob...
  7. Where can I find my member ID?

    To find your member ID, you can refer to your Health Alliance ID card.  The member ID is printed on the card with other important information like copayment/coinsurance details.  You can also get secure, instant access to your member ID by...
  8. Where can I find my member ID?

    To find your member ID, you can refer to your Health Alliance ID card.  The member ID is printed on the card with other important information like copayment/coinsurance details.  You can also get secure, instant access to your member ID by...
  9. When will I receive my member ID card?

    For new Health Alliance members,  printed m ember ID cards are mailed within 10 business days of enrollment verification . Digital ID cards are made available through the Hally member portal at  www.Hally.com   and  on the MyChart mob...
  10. Clinical Guideline Resources

    Clinical Review Criteria Clinical Review Criteria are available here Useful Websites American Academy of Pediatrics National Heart, Lung, and Blood Institute United States Preventive Services Task Force UpToDate Alcohol and ...