New Articles

  1. What is a Biosimilar?

    A biosimilar is a highly similar product to the original biologic medication already approved by the Food and Drug Administration (FDA). Biosimilars are made with the same types of natural products and administered in similar ways. Biosimilars have ...
  2. What is the Medicare Prescription Payment Plan?

    Starting January 1, 2025, Medicare members with prescription drug coverage (Part D) will have the option of spreading out (smoothing) your out-of-pocket Part D drug costs through monthly payments over the duration of the plan year (January-December)...
  3. FAQ's

  4. When will I receive my new member materials?

    For new Health Alliance members, member materials containing information regarding your  health plan benefits,  perks  and services are typically mailed to beneficiaries within  30 days  of confirmation of enrollment. Please note that your I...
  5. If my claim or pre-coverage determination was denied, what can I do?

    If you would like to appeal the decision related to a denied claim or coverage determination, you can find details on the appeals process for your specific plan in your policy materials. Your policy materials can be found by logging in to your memb...
  6. If my claim or pre-coverage determination was denied, what can I do?

    If you would like to appeal the decision related to a denied claim or coverage determination, you can find details on the appeals process for your specific plan in your policy materials. Your policy materials can be found by logging in to your memb...
  7. Where is the pharmacy billing information? (Bin, PCN and Rx Group)

    You can find this information on your member ID card. If you need  assistance , please contact the Health Alliance Customer Service Department using the Contact Us resource under the Help section at the bottom of  www.HealthAlliance.org ...
  8. Where is the pharmacy billing information? (Bin, PCN and Rx Group)

    You can find this information on your member ID card. If you need  assistance , please contact the Health Alliance Customer Service Department using the Contact Us resource under the Help section at the bottom of  www.HealthAlliance.org ...
  9. How do I get a new activation code for MyChart?

    To register for your Hally account without an activation code or if your code has expired, visit Hally.com and select "LOGIN" Then choose "Sign Up Now" and follow the prompts to sign up online. If you need  further  assistance  visit  ...
  10. How do I get a new activation code for MyChart?

    To register for your Hally account without an activation code or if your code has expired, visit Hally.com and select "LOGIN" Then choose "Sign Up Now" and follow the prompts to sign up online. If you need  further  assistance  visit  ...