Updated Articles

  1. Where is the pharmacy billing information? (Bin, PCN and Rx Group)

    If you need  assistance , please contact the Health Alliance Customer Service Department using the Contact Us resource under the Help section at the bottom of  www.HealthAlliance.org .        ...
  2. Where is the pharmacy billing information? (Bin, PCN and Rx Group)

    If you need  assistance , please contact the Health Alliance Customer Service Department using the Contact Us resource under the Help section at the bottom of  www.HealthAlliance.org .        ...
  3. How do I change or terminate my plan?

    If you wish to  terminate  your plan,  please contact customer service using the phone number  on the back of your ID card.  Different plan types have different termination  procedures,  and our customer s...
  4. How do I change or terminate my plan?

    If you wish to  terminate  your plan,  please contact customer service using the phone number  on the back of your ID card.  Different plan types have different termination  procedures,  and our customer s...
  5. How do I check the status of my prior authorization and claim request?

    Log into your member account on Hally.com or the MyChart mobile app. Once logged in, you should be able to view your prior authorization status by selecting Authorizations and check your claims status by selecting Claims from the main menu. ...
  6. How do I check the status of my prior authorization and claim request?

    Log into your member account on Hally.com or the MyChart mobile app. Once logged in, you should be able to view your prior authorization status by selecting Authorizations and check your claims status by selecting Claims from the main menu. ...
  7. When will I receive my new member materials?

    For new Health Alliance members, member materials containing information regarding your  health plan benefits,  perks  and services are typically mailed to beneficiaries within  30 days  of confirmation of enrollment...
  8. When will I receive my new member materials?

    For new Health Alliance members, member materials containing information regarding your  health plan benefits,  perks  and services are typically mailed to beneficiaries within  30 days  of confirmation of enrollment...
  9. Premium Payments

    Paying your premium bill is easy with these options.    Pay Online at Hally.com - Register or log in to Hally.com to pay online. Click  here  for instructions on how to pay your premium online.   ...
  10. Premium Payments

    Paying your premium bill is easy with these options.    Pay Online at Hally.com - Register or log in to Hally.com to pay online. Click  here  for instructions on how to pay your premium online.   ...