Popular Articles

  1. Medicare - Advantage Member Transition Support

    September 23, 2025  The 2026 Annual Election Period is approaching, and all members will need to select a new plan for the upcoming year. This can be a confusing time for our members, and Health Alliance ™ is dedicated to connecting them with ...
  2. How do I get a new activation code for MyChart?

    To register for your Hally account without an activation code or if your code has expired, visit Hally.com and select "LOGIN" Then choose "Sign Up Now" and follow the prompts to sign up online. If you need  further  assistance  visit  ...
  3. National Coverage Determinations

    When the Centers for Medicare & Medicaid Services (CMS) makes changes to the services that are covered, they update them through National Coverage Determinations. Learn more about National Coverage Determinations on  their website . CMS has issued t...
  4. Do I need prior authorization?

  5. Turning 65. What do I do?

    Getting Ready for Your 65th Birthday A Year Before Start thinking about your move to Medicare. Make sure you understand the difference between Medicare plan options. Start looking into what options are available in your area. Make s...
  6. What are Virtual Visits, and how can I use them?

    Our members can take advantage of virtual visit coverage to avoid the wait at the doctor’s office. Get care for common conditions like allergies, cold, flu and pink eye from anywhere you have phone or internet connection in the U.S. You can connec...
  7. How do I enroll in a Medicare plan?

    The Annual Enrollment Period is October 15 to December 7 each year. Outside those dates, you must qualify for a Special Enrollment Period to enroll in a plan. Our plans are only available in certain places. Make sure you live in our service are...
  8. How do I change or terminate my plan?

    If you wish to  terminate  your plan,  please contact customer service using the phone number  on your ID card.  Different plan types have different termination  procedures,  and our customer service team can  assist  you with  terminati...
  9. Premium Payments

    Paying your premium bill is easy with these options.    Pay Online at Hally.com - Register or log in to Hally.com to pay online. Click  here  for instructions on how to pay your premium online.   Call us -   Call...
  10. How to I request a pharmacy prior authorization?

    Fill out the  Pharmacy Prior Authorization Request Form .