Save Money in Our Network
Our network is a group of doctors, hospitals, pharmacies, and other health care providers who have agreed to provide services to our members. Because of this agreement, we know how much services from them will cost, so your costs are lower. And with our constantly growing network of more than 20,000 doctors and hundreds of hospitals, you’re always taken care of.
Some plan types, like HMOs, require you to use providers in this network, which keeps your out-of-pocket costs low. Other plans, like POS plans, give you personal care from our network as well as the freedom to go out-of-network. When choosing an out-of-network provider, your costs may be higher, except in emergencies or when prior authorization is obtained.
Register and log in to Hally to see your plan's network, or use our Find Care tool to search our network.
Personal Care
A primary care provider, or PCP, is your main doctor. It's who you visit for routine checkups, preventive care, and general health problems. Each person in your family can have a PCP, or you can all see the same one.
If you're on an HMO or POS plan, we encourage you to choose a PCP who will oversee your care and refer you to specialists. If you're on a PPO plan, you don't have to choose a PCP to get referrals, but you can to get personalized care and savings.
Women can also choose Woman’s Principal Healthcare Providers (specializing in obstetrics,
gynecology, or family practice) to oversee free preventive care, annual well-woman visits, or a pregnancy.
Setting and changing your PCP is easy. Just log in to Hally to update your PCP. If you need to find a PCP, use our Find a Doctor or Hospital tool to search for in-network PCPs who are taking new patients.
Preventive Care and Screenings
No matter what, certain preventive care and screenings are covered, even if you haven't met your deductible, so you can see your doctor before you're sick or injured. Visit hally.com or log in to the Hally app to view the list of preventive services covered under your specific plan.
Make the most of yearly exams with your PCP to stay up-to-date on important preventive services, immunizations and flu shots.