How Should I Get Care?

Save Money in Our Network

Our network is a group of doctors, hospitals, pharmacies, and other health care providers who have agreed to provide services to our members. Because of this agreement, we know how much services from them will cost, so your costs are lower. And with our constantly growing network of more than 20,000 doctors and hundreds of hospitals, you’re always taken care of.

Some plan types, like HMOs, require you to use providers in this network, which keeps your out-of-pocket costs low. Other plans, like POS plans give you personal care from our network and the freedom to go out-of-network, but because we don't have an agreement with those providers, you will pay more, unless in emergency situations.

And, when you’re miles from home, we've partnered with Assist America, so you're always covered.

Register and log in to Your Health Alliance to see your plan's network, or use our Find a Doctor tool to search our network.

Personal Care

A primary care provider, or PCP, is your main doctor. It's who you visit for routine checkups, preventive care, and general health problems. Each person in your family can have a PCP, or you can all see the same one.

If you're on an HMO or POS plan, we encourage you to choose a PCP who will oversee your care and refer you to specialists. If you're on a PPO plan, you don't have to choose a PCP to get referrals, but you can to get personalized care and savings.

And if you're a woman, you can set a doctor as your PCP or choose another in-network doctor, like an OB-GYN, to oversee free preventive care, your yearly well-woman visit, or a pregnancy.

Setting and changing your PCP is easy. Just log in to Hally to update your PCP. If you need to find a PCP, use our Find a Doctor or Hospital tool to search for in-network PCPs who are taking new patients.

Preventive Care and Screenings

No matter what, certain preventive care and screenings are covered, even if you haven't met your deductible, so you can see your doctor before you're sick or injured.

Make the most of yearly exams with your PCP to stay up-to-date on important preventive services, immunizations and flu shots, and covered preventive health medications.